FAQs
General
Do you offer gift cards?
Do you offer gift cards?
Yes we sure do. We are able to offer you $25, $50 and $100 gift cards
What are Heart Fire Candles made of?
What are Heart Fire Candles made of?
Our candles,melts and jumbo t-lites are made from pure, natural CocoSoy wax. There are NO additives, paraffin or palm in any of our products. Our fragrances are specially made to blend perfectly with our wax, ensuring clean burning and gorgeous scent throw. The wicks we use are cotton with no copper or sulphur cores. They are primed with natural soy wax for easier lighting.All our suppliers are Australian businesses.
How long until I receive my order?
How long until I receive my order?
We use Australia Post for all our deliveries unless they need to use a subsidiary company to aid in deliveries of difficult areas.If you choose Express Post, your order will arrive in approximately 2 to 5 days after dispatch from our warehouse.Parcel post is a little longer, from 3 to 7 days if you’re in a general delivery area.
Do you have different candle jars?
Do you have different candle jars?
We DO! From time to time we will offer some lovely specials with gorgeous decorative jars, so you need to watch out for these! You wont want to miss out as they are usually limited stock.